KTS YouTube Uploader Authentication
Posted Date Unknown Matt austin 2 Comments

I'm having a difficult time getting your program to Authenticate my YouTube/Google Account.  I receive the the following message when I try to log into KTS YouTube Uploader: 

"user name or password you entered in incorrect"

I have triple checked my Google user name and password.  How can I fix this and start using your software?

In addition I tried to submit a Support Request from your website and received the following error message:

Invalid security code.

 Yet I had copied it exactly per the instructions.  I'm very frustrated, please help.

 Matt


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Posted on: 15/10/2013

Hello,

 

Please try a different GMail / youtube user account name and password and let us know..

 see the link below for some of the FAQ

http://youtubeuploader.ktsinfotech.com/kts-youtube-uploader-frequently-asked-questions.aspx

 

Regards

Posted on: 15/10/2013
This is what the direct reply form customer..

I have several YouTube accounts and none of them worked.  I downloaded the software on my roommates newer computer and it works fine...so it must be my old (2004) computer that is the problem.

thanks for the help!


KTS Team



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